FAQ

The frequently asked questions included in this website will provide you with more information about the hacked website services we offer to fix hacked WordPress website If you have any further questions about the security services we offer please contact us.

WordPress is one of the most popular content management systems used to create and manage websites, and as such, it's a frequent target for hackers. A hacked website can be detrimental to your online presence and business reputation, so it's crucial to be able to identify if your WordPress website has been hacked by cyber criminals.

Suspicious Activity In Your Website Logs

One of the first signs that your WordPress website has been hacked is unusual activity in your website logs. This can include increased traffic from unknown sources, changes in user activity, or changes in the type of content accessed. Additionally, if you notice new user accounts created without your knowledge, it could be a sign that hackers have gained access to your website.

Unusual Website Redirects

If your website starts redirecting visitors to other websites or pages, it could be a sign that your WordPress website has been hacked. These redirects can be either external or internal and can harm your website's search engine rankings, making it harder for people to find your website.

Changes in website content

If you notice changes in your website's content, such as new pages or posts that you did not create, it could be a sign that your website has been hacked. Hackers often use these changes to insert malicious content or links that can harm your website visitors or steal their information.

Suspicious links and pop-ups

Another sign of a hacked WordPress website is the appearance of suspicious links and pop-ups. These links and pop-ups may look like legitimate offers or information, but they can lead to malicious websites or downloads that can harm your visitors' computers or steal their information.

Slow website performance

If your website suddenly becomes slow or unresponsive, it could be a sign that your website has been hacked. Hackers often use your website's resources to carry out malicious activities, such as sending spam emails or launching attacks on other websites, which can slow down your website's performance.

Security warnings

If your website visitors start receiving security warnings or alerts when they visit your website, it could be a sign that your website has been hacked. These warnings may indicate that your website has been blacklisted by search engines or flagged by antivirus software, which can harm your website's reputation and scare away potential visitors.

If you notice any of these signs, it's important to take immediate action to address the issue to fix hacked WordPress site as soon as possible,

The first step is to scan your website for malware using a WordPress security plugin These plugins can detect and remove malware, as well as identify vulnerabilities in your website's security that need to be addressed.

Additionally, it's important to update your WordPress version, themes, and plugins to the latest versions, as outdated software can leave your website vulnerable to attacks. You should also change your passwords and review your user accounts to ensure that there are no unauthorized users with access to your website.

Detecting a hacked WordPress website can be challenging, but it's crucial to identify and address the issue as soon as possible. By monitoring your website for suspicious activity, updating your software, and taking the necessary steps to secure your website, you can protect your online presence and maintain your website's reputation

WordPress is a popular content management system (CMS) used by millions of website owners worldwide. While WordPress is known for its user-friendly interface, customizable themes, and numerous plugins, it is also a popular target for hackers. According to a recent cyber securit report, WordPress was the most targeted content management system, accounting for 94% of all hacked websites online

The following lists the possible reasons why WordPress website get hacked by cyber criminals

Outdated WordPress software

One of the most common reasons why WordPress websites get hacked is due to outdated software. WordPress frequently releases security updates and bug fixes to address vulnerabilities in its system. Failure to update WordPress, plugins, and themes to the latest version makes the website vulnerable to attacks. Hackers can exploit these vulnerabilities to inject malicious code into the website or gain unauthorized access.

Weak Passwords

Weak passwords are a significant vulnerability for any website, including WordPress. Using weak passwords that are easily guessable makes it easy for hackers to gain access to your website. Many website owners use simple passwords such as “123456” or “password,” which are easily guessable. Additionally, using the same password for multiple accounts also increases the risk of being hacked. It is important that you create a secure and strong password to protect your website

Vulnerable Outdated WordPress Plugins and Themes

WordPress has an extensive library of plugins and themes that website owners can use to customize their sites. However, not all plugins and themes are safe to use. Some plugins and themes may contain vulnerabilities that hackers can exploit to access your website. Website owners should always ensure that they only use reputable and updated plugins and themes.

Brute Force Attacks

A brute force attack is a hacking technique where hackers use software to try different combinations of usernames and passwords to gain access to a website. WordPress is a popular target for brute force attacks, and hackers can use this technique to gain access to your website's backend. We recommend you install a brute force plugin to protect your website.

SQL Injection Attacks

 SQL injection is a type of attack where hackers inject malicious code into a website's database, which allows them to gain access to sensitive data or modify the website's content. WordPress websites are vulnerable to SQL injection attacks, mainly if plugins or themes use un validated inputs.

Poor Website Security

Website security is crucial for any website, including WordPress. Many website owners neglect to implement basic security measures such as firewalls, SSL certificates, and two-factor authentication. These security measures can help prevent attacks such as SQL injection and brute force attacks.

WordPress websites get hacked for various reasons, including outdated software, weak passwords, vulnerable plugins and themes, brute force attacks, SQL injection, and a lack of website security. As a website owner, it is essential to stay vigilant and take proactive steps to protect your website from attacks. Keeping your WordPress software updated, using strong passwords, using reputable plugins and themes, implementing website security measures, and regular website backups can help prevent attacks and protect your website from malicious actors.

 

In order to provide you with a complete support service for the hacked website services we offer all requests are managed via the support portal.

After you have successfully purchased Hacked website recovery service please submit a support ticket

The hacked website recovery service we offer guarantees to fix your hacked website to ensure the following items are 100% removed from your WordPress website.

 

  1. Removal of all Malware
  2. Viruses Removal of all Malicious code included in your website PHP files or MYSQL database
  3. Removal of Hidden backdoor scripts
  4. Removal of all pop ups or website redirects
  5. Remove the red warning this site may be hacked from the Google search

The following is included the hacked website recovery service we offer to fix a hacked WordPress site

  1. The cost of the service is £149.00 per website/domain
  2. The service is for one website/domain only (excludes subdomains or add-on domains )
  3. The service is for WordPress Websites only.
  4. The service will be completed within 24 hours of successfully receiving payment and all the information we require to access your website.
  5. A full file and SQL database scan is completed to locate all malicious code or Malware from the WordPress Website.
  6. The service guarantees to remove all malware, and malicious code from the website files and SQL database.
  7. Update WordPress and any free plug-ins, and themes you have installed on the website to the latest versions.
  8. Install and set up the free version of the popular WordPress security plugin WordFence to secure and protect your website.
  9. We will complete additional website security hardening to reduce the risk of any further security compromises.
  10. The services come with 30 days of technical support for the service you have purchased on this website.

After you have purchased the hacked website recovery service and we have successfully received payment we guarantee to fix your hacked website in 24 hours.

In order for us to start working on your website we will need the following which you need to submit via a support ticket

  1. Hosting Control panel Cpanel or Plesk user name and password
  2. WordPress administrator user name and password to log into your website.

If you have any questions please contact us

The hacked website repair service we offer costs £149.00

This is a fixed price that is payable in full in order for us to start working on fixing and securing your hacked website.

If we fail to 100% remove the malware from your hacked website within 24 hours will provide you with a full refund

We will need to following information from you in order for us to start working on your website. Please provide us with this information by submitting a support ticket

  1. Hosting Control panel Cpanel or Plesk user name and password
  2. WordPress administrator user name and password to log into your website.

If you have any questions please contact us